Below are the relevant sections of our terms & conditions regarding refunds in respect of training courses delivered by DTA Ecology:
Whilst we try to ensure that all prices we display and quote are accurate, errors may occur. If we discover any error in the price of the training course you have paid and the amount paid exceeds what should have been paid, we will refund the difference; if the amount paid is less than what should have been paid we reserve the right to notify you and either secure payment of the difference or give you the option of recommencing your order at the correct price or cancelling it. If we are unable to contact you, we will treat the order as cancelled. If you cancel for this reason and we have already processed your payment, you will receive a full refund.
Our refund policy for Masterclasses delivered are as follows:
- A full refund is available for a cancellation which is made more than 1 month before the course date.
- A delegate is able to transfer to a later course if a cancellation is made up to 7 days before the course date.
- For cancellation within 7 days a transfer to a later course is only available if we are able to secure a booking through late availability advertising or an active waiting list.
“I would like to extend my sincere thanks to you for working with us in such a positive and flexible manner, I would not hesitate to recommend DTA Ecology to others as an excellent provider”. (Swansea Council)
Dr Caroline Chapman is delighted to have been elected a Fellow of the Chartered Institute of Ecology and Environmental Management. She was nominated by her peers and the Institute noted her expertise in Habitats Regulations Assessment and the science of pollution effects on habitats. The extent to which Caroline has shared her knowledge more widely within the profession was also recognised.